Charity bin complaints
Charity bin complaints

Charity bin complaints

Charity bin complaints

Reporting complaints about charity bins that are located on public land.
Last updated on: 07 October 2021
In this article

Urgent requests

If a charity bin is causing a hazard, please report it to the City by calling 1300 4 CANNING (1300 422 664). This will allow an Officer to respond with the highest priority. Hazards can include:
  • charity bins blocking car parking spaces
  • charity bins blocking pedestrian access
  • charity bins causing traffic sight line issues
  • charity bins have structural defects (including vandalised doors)
  • dumped materials are blocking vehicle access ways
  • dumped materials are blocking pedestrian access.

Public land

  • The City can only respond to charity bin issues when the bin is located on public land (e.g. owned/maintained by the City).
  • If the land is not owned by the City (e.g. private car parks), please contact the charity direct.

Charity bin locations

To check for charity bins nearby, please use the online bin locator

Anonymous requests

  • This type of request cannot be anonymous.
  • Contact details are required when lodging this type of issue to ensure a proper investigation can be completed. It also provides the City with the ability to clarify information to ensure officers have a safe working environment.
  • Personal information is not disclosed to any person without consent.

Raise a request

  • To raise a request for charity bin complaints, please click on the button below.
  • An Officer will action the request within five (5) working days. This includes contacting you to clarify the nature of the complaint, checking on any possible safety risks for City staff and explaining the complaint process.
  • Your contact details are required when lodging this issue to ensure a proper investigation can be completed.